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Gelato server

We’re looking for an enthusiastic, friendly Gelato Shop employee to join our young company and become part of a fun atmosphere and positive team. You will be a great fit if you love working in an upbeat environment helping to serve delicious gelato, pastries, coffee and desserts made with some of the highest quality ingredients money can buy. We are looking for someone who can stay organized under the pressure of multiple customer orders at the counter, craft coffee drinks and gelato dishes that would meet our high Gelato & Co. standards, accurately handle cake and pastry orders, and have a great time being part of a team. Hopefully you are excited to explore your career potential and get in with a young company that is excited to continue to grow and expand.

RESPONSIBILITIES

  • Greeting customers and helping them feel warm and welcome
  • Serve customers and handle cash and credit transactions
  • Follow our operational policies and procedures, including those for cash handling and safety/security
  • Know the brand and menu items
  • Quickly and courteously handle all customer orders including gelato, coffee drinks and shakes
  • Check the gelato to make sure the quality and temperature is maintained to standards
  • Help maintain a clean shop in the kitchen as well as the dining area to ensure the space looks as good as our gelato tastes
  • Problem-solve to assist with customer concerns and complaints
  • Maintain regular and consistent attendance and punctuality

SKILLS/REQUIREMENTS

  • High customer service skills are required
  • Ability to work in a fast paced environment
  • Team oriented, adaptable, dependable, and strong work ethic
  • Ability to communicate effectively with customers and team members
  • Ability to work nights, weekends and holidays
  • Must be at least 16 years of age

EXPERIENCE

  • Previous service industry experience preferred
  • Previous barista experience is preferred but not required for coffee-serving

Additional informations

Job Types

Part-time, Full-time

Salary

$11.00 – $12.00 per hour

Benefits

  • Employee Discount
  • Flexible Schedule
  • Paid Time Off

Supplemental pay types

Tips ($8-$12 per hour additional depending on the season)

Pay Frequency

Bi weekly or Twice monthly

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